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Human Resources Policy and Procedures Manual
MURDOCH UNIVERSITY

Approved on:

2002

By

E.R.Manager

Res. No.

 

Last Amended:

Aug 2007

By

Director HR

Res. No.

 

Next Review Date:

 

Keywords:

 

Links To:

 

Please Note:

 

Please Note:

 

 

COMMUNICATION, CONSULTATION AND DISPUTE RESOLUTION

POLICY

In its dealings with all members of the University Community, Murdoch University embraces a philosophy based upon a commitment to openness, honesty and strong communication.

The University recognises that from time to time circumstances may arise where some community members may have concerns about their relationships with the University, staff or students.

All staff are encouraged to discuss and listen to the concerns of fellow University community members and to address these concerns where possible within a reasonable time.

Should a staff member have a concern that is not being satisfactorily resolved within a reasonable time, the University provides a range of grievance and dispute settling processes which can be accessed through the When Things Go Wrong page.

RESPONSIBILITIES

Position

 Responsibility

University Staff 

  • Discuss and listen to the concerns of fellow University community members
  • Where a dispute is not satisfactorily resolved within a reasonable time, advise manager

Manager

  • Discuss and investigate dispute with staff
  • Keep an accurate written record of events and interviews
  • Maintain confidentiality

 


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